- Can US citizens legally travel to Cuba on a bicycle tour?
- Can WoWCuba accommodate various riding abilities or families on bicycle tours? Are your tours appropriate for children? Is there free time?
- Can WoWCuba assist with pre/post tour travel in Cuba? How long can I stay?
- What are the accommodations & meals like? Can accommodations be customized?
- Are flights and tourist visas included?
- What kind of bikes do you use and what’s included in the bicycle tour?
- Can I use my cell phone in Cuba and will I have internet access while traveling?
- Which tour is most suitable for me?
- How much money should I bring? What’s included?
- Can WoWCuba accommodate vegetarian, vegan or gluten-free diets?
- How early should I book & when is deposit due?
- What are the best flight routes for my tour? Should I prepay airport transfers?
Can US citizens legally travel to Cuba on a bicycle tour?
Answer: Yes Visit our US Participants page for further details on all OFAC-authorized general travel categories.
We suggest using the self-certifying Support the Cuban People category which can also potentially cover pre/post trip travel in Cuba matching the license criteria.
Persons relying upon this authorization must retain records related to the authorized travel transactions, including records demonstrating a full-time schedule of authorized activities. Many do this in the form of a daily journal with simple notations on visits/contacts with Cubans and places visited. The trip itinerary and venues are designed to be in compliance with this license category.
Can WoWCuba accommodate various riding abilities or families on bicycle tours? Are your tours appropriate for children? Is there free time?
Answer: Yes. Although our average participant age is 55, we’ve have hosted cycling participants from age 6 to 86 and have a range of youth equipment on hand from child trailers to trail-a-bikes and youth models. If traveling with infants or very small children, we suggest considering a private departure. We have a stock of electric-assist bike upgrades available for anyone with knee issues or who just likes to throttle it up a hill. Some days may be longer or hillier than others, but our support van (aka the wimp wagon!) and trailer are following the group when you need them. We usually aim to ride ~4–5 morning (cooler) hours and can always suggest independent ride extensions for avid cyclists once we reach our destination. After lunch we like to provide unstructured time for participants to enjoy their personal optional activity preferences. These often include swimming, ride extensions, laid-back wandering around a colonial Cuban town’s historic center, taste-testing aged Cuban rums, savoring sweet Cuban coffee, reading, checking out galleries or museums, or simply kicking back to contemplate Cuban landscapes from a balcony, afternoon mojito in hand. You’re never locked into mileage. You’ll get to know Cuba and its friendly people far better on our cycle holidays than traveling by car or conventional tour bus.
Can WoWCuba assist with pre/post tour travel in Cuba? How long can I stay?
Answer: If you’d like us to book any pre/post tour hotels, car rentals, or perhaps diving on your behalf, just let us know and we can prepare a quote for consideration. Especially in high season it’s best to plan as far ahead as possible for the key elements of your independent holiday (accommodations, vehicle rentals) to secure availability, one of our biggest challenges lately with the surge in Cuban tourism and little new infrastructure. Services such as independent meals, many private home reservations, and taxi transfers for individual travelers are often best negotiated locally in cash. Advance reservations for some private houses that don’t collect payment in full in advance can be sketchy sometimes. Check out www.alamesacuba.com for independent dining establishments/contacts/prices/menus/pictures. A tourist visa for Canadians is good for 90 days and can be easily extended locally for an additional 90 days. For most other nationalities the visa is good for 30 days with an option to purchase one additional month locally.
What are the accommodations & meals like? Can accommodations be customized?
Answer: We contract with various Cuban tourism agencies offering a wide variety of hotels/inns in city, beachfront and natural settings. The properties we usually employ in our Cuba cycle tour programs are generally 3 to 4 star, clean, comfortable and occasionally upscale where available. Most hotel rooms are equipped with twin single beds, and while we can make note of requests, note that double (or larger) beds are not always guaranteed. Cuban tourism authorities occasionally overbook their properties and when that happens we negotiate our little hearts out to identify and secure the best alternatives available and work tirelessly to make your vacation top notch in all respects.
If joining a group departure, the tour hotels are fixed – it not only lends best to the group dynamic, but also facilitates on-time departures, allowing all group members to maximize their daily cycling and activity itinerary. WoWCuba is able to customize hotels for private tours and bespoke itineraries.
We’re very excited to report that we’ve had to update our old description of the gastronomical scene in Cuba where we would explain that you don’t come to Cuba for the food, which is simple, but good, albeit with limited variety. Not so true anymore. While staples in a regular Cuban diet continue to include black beans & rice, fish, chicken and pork, what’s changed is the burgeoning private sector, infusing our deprived taste buds with all kinds of savory delicacies and temptations we previously just dreamed of. We’ll take you to some of our favorite spots to eat & drink in Cuba, with our tour leader’s special condiment selection in tow (hot sauces, infused balsamics, olive oil, pepper, the list goes on…). One of our tour leaders is a chef and we hear he’s even been offering aged rum tastings on tour, pretty exciting! Begin to peruse Cuban restaurants/paladars in advance with this great app: www.alamesacuba.com No drooling allowed.
Are flights and tourist visas included?
Answer: No, we host participants from around the world and these days most of our non-US clients are easily able to make their own flight reservations to/from Cuba. If required, WoWCuba can provide assistance booking flights on your behalf from Canada, or on Cubana Airlines flights from the Caribbean. We aren’t an agent for direct flights from the USA to Cuba, or for connector fares between the US and the Cuban gateway of your choice. If you require our assistance with booking flights on your behalf from Canada with a variety of airlines or the Caribbean with Cubana, just ask us for a quote for your preferred travel dates/route.
Of Cubana’s Caribbean flights to Cuba, the most popular gateways with our clients at present are Cancun or Mexico City. Mexico City flights depart early morning/arrive Havana mid-day and return early morning. Cubana’s Cancun flights usually depart mid-late afternoon and return mid-afternoon. If not traveling on a direct flight to Cuba, then only once your flights to Cuba have been secured should you proceed to book independent connector flight arrangements to/from that gateway.
For US and non-Cuban foreign residents (unless you hold a passport from a country that has a visa waiver agreement with Cuba), a Cuban tourist visa is sufficient for those traveling under the Support the Cuban People or Educational People to People OFAC general travel license categories, providing the intended stay does not exceed 30 days. This Visa is normally routinely available for purchase from U.S. airlines at the gateway check-in counter and the cost is usually $50 USD or less per traveler. This is standard procedure for US and Caribbean airlines with service to Cuba. Do remember that some airlines only accept credit cards only for this and other local purchases.
Most Canadian airlines include tourist visas in ticket prices and they are distributed in-flight. Simply check with your chosen airline for their particular procedure in advance of travel. Green tourist visas issued in third countries are not valid to enter Cuba from a U.S. gateway. Other visa types including business, journalism and other special visas (but not tourist visas) are issued to US-based travelers by the Cuban Consulate in Washington, DC, and must be obtained prior to travel.
What kind of bikes do you use and what’s included in the bicycle tour?
Answer: High quality, professionally maintained 27-speed hybrid bicycles outfitted for touring. Our current touring fleet consists mainly of the Specialized Sirrus Comp, the Specialized Vita Comp and Specialized Vita Pro although we do have other options available to satisfy the individual needs of our clients. We also have a limited number of Evox electric-assist bikes available for a small upgrade fee; these are very appropriate for cyclists looking for a more upright riding position, those who’ve undergone knee/hip surgery, or simply participants looking to take some of the effort out of hills. Other companies may claim that their bikes are the best in Cuba, but we are certain those in the know will agree that no one offers a comparable rental fleet to ours. Our Specialized bikes have a MSRP of $1000+ and are maintained by one of the most experienced, knowledgeable bicycle mechanics we know. Your tour package includes a souvenir water bottle, rental of handlebar map bag or rear insulated trunk bag & helmet. Note that some clients prefer to bring their own helmets, saddles, and clipless pedal/shoe systems and we have no problem with installing those on our equipment.
Can I use my cell phone in Cuba and will I have internet access while traveling?
Answer: Some cell companies offer roaming/data plans that include Cuba. Check with your provider for details. If not using a roaming plan in Cuba, you will want to remember to keep your phone in airplane mode to avoid excessive charges. Cuba operates on the GSM system, using the 900 MHz band. If your cell phone operates on the same system/band, it will have widespread coverage in Cuba. Even though they are equipped with GPS (which, according to Cuban customs, is not permissible), iPhones are accepted for entry.
While Wi-Fi internet access is rapidly expanding in Cuba, locations to connect, availability of the $1/minute Nauta cards for purchase, and bandwidth are still often issues, especially when traveling in more rural areas. Dec. 2019 update: The local telephone company has introduced a new SIM card service called Cubacel Tur (info not yet updated online), reported to be available at the airport office on the arrivals level of Havana airport (Terminal 3). The card costs $25 CUC, is valid for 30 days (nonrenewable), and includes: 20 mins of airtime, 20 SMS messages, 1 GB of data. Additional data may be added at $7 for 600mb, $10 for 1gb, $20 for 2.5 gb and $30 for 4gb. They can only be topped up using international distributors (such as ezetop.com or ding.com). Read more on communication in Cuba.
Which tour is most suitable for me?
Answer: This is maybe the hardest question to answer. Each tour has its own character and highlights. The main difference between our 7-night Central and Western Cuba tours is that the Central trip overnights in more urban centers, including some of the best-preserved colonial villas in Cuba. Both tours include time in Havana. The Western trip features four nights west of Havana in rural settings or overlooking very small communities. Almost 100% of our cycling routes are outside of urban centers. Terrain is moderate on both trips, and while some days may be a little more challenging than others, we strive to accommodate varying cycling abilities in our groups offering ride extensions where possible and a dedicated support vehicle for those who aren’t looking for the extra challenge. Don’t hesitate to e-mail with your personal holiday interests/goals so we can best meet your requirements. Each trip includes a Ride Profile graphic providing detailed insight into the amount of climbing/elevation involved for each day, or select when you might want to begin/end each ride if you prefer to avoid hills.
How much money should I bring? What’s included?
Answer: Basically, we include everything except airport transfers, alcohol, optional activities/entrance fees and gratuities for tour staff in our bicycle tour prices. There may be options available for local payment for services including massage ($10-$15), local attractions ($3-$5), theatre ($10-$30) and more all along the way. Transportation to some of these events or activities is additional.
Credit cards or travelers cheques issued by US banks are not widely valid (yet) in Cuba. Regardless of nationality, passengers should not hope to use debit cards or bank cards in the country where cash is still king. Even if your credit card is activated for Cuba, international banking connections are frequently offline so having cash on hand is usually the most convenient option for travelers. As a general guideline we recommend that you bring a minimum of the equivalent of $500 CUC per person, per week and more if you’d like to have emergency funds on hand. For a fee, we offer emergency cash advance service to our tour participants not able to use their credit cards for purchases/cash advances in Cuba. Safety deposit boxes are available for a small charge at the properties we visit- and should be used.
Please visit our CUC Currency page for the latest information.
Can WoWCuba accommodate vegetarian, vegan or gluten-free diets?
Answer: While vegetarian diets aren’t overly challenging for us to accommodate on tour, vegan diets can be considerably more difficult to satisfy without infusing protein supplements. Some dishes normally suitable for vegans, such as rice and beans, are often cooked with pork fat in Cuba. While certain soy products are available for purchase by Cuban national consumers, these are often not readily available at tourist hotels and restaurants. For those who follow vegan diets, we highly recommend bringing your own protein supplements such as “instant breakfast” etc. For celiacs, you should know that gluten-free specialty products/flours are not common (or at all affordable) in Cuban markets, but rice is always available at meals. There are certainly a few exceptions in terms of bakeries now sourcing or producing alternative ingredients to service the growing popularity of gluten-free diets in international visitors, but in general you should be prepared not expect an abundance of dining establishments specializing in products for celiacs yet in Cuba. For any meals you may be partaking in on an independent basis, presenting this Gluten Free Restaurant Card can be helpful to explain your restrictions to Spanish-speaking restaurant staff.
How early should I book & when is deposit due?
Answer: The simple answer is “as soon as possible”. Cuba is a popular winter destination and flights to Cuba are often near or at full capacity. The very first thing we do upon receiving your registration form for a confirmed tour and confirming your spot on the tour is book your Cuba flight if not already reserved. Booking deposit for 1-week trips is $500 USD/person, and for 2-week trips $1000 USD/person. Final balance is due 90 days prior to trip start. Only occasionally are last minute seats available, most fill up weeks and sometimes months in advance. At two to four weeks prior to tour start (depending on the season), all unassigned rooms are released. For paid participants, all tour dates are guaranteed to depart, but groups of 1-4 travelers may only be accompanied by our tour leader rather than also by a Cuban driver and guide. The more lead time you can provide us, the more likely a group is to form for your selected travel date.
What are the best flight routes for my tour? Should I prepay airport transfers?
International Flights to Cuba
Western Cuba: Roundtrip Havana flights are ideal. But sometimes flight service to Varadero can be considerably less $. Travel between Varadero & Havana is available by Viazul bus (around $10 CUC/person, limited schedule and with multiple stops enroute) or taxi (direct in ~ 2 hours, around $100 CUC).
Central Cuba: An open jaw flight (into Santa Clara / out of Havana) works best for this trip if interested in keeping ground transfer time to a minimum. Alternatively, if you’ll be flying in/out of Havana or Varadero and will be in Havana early on the morning of Day 1, then participants are welcome to tag along with our team on the tour bus on Day 1 as they make their way to Santa Clara.
Vuelta Cuba: An open jaw flight (into Santiago de Cuba or Holguin / out of Havana) works best for this trip. Estimated taxi fare between Holguin airport & Santiago de Cuba hotels is ~$115 CUC. Domestic flight services in Cuba do not have a great on-time departure record, worth keeping in mind with advance itinerary planning.
Getting around in Cuba
WoWCuba is available to assist with arranging and prepaying domestic airfare, prepaid taxis, Viazul bus services or pre/post trip accommodations if required. That said, we have found for individual travelers/small parties, it’s usually much less of a hassle and more stress-free simply to pay for taxis locally. Cuba has no shortage of taxis. An official cab from the Havana airport to Havana hotels shouldn’t cost more than $25-30 CUC and we normally recommend asking the fare prior to boarding to avoid any unpleasant surprises on arrival at your destination. We’re happy to give you an estimate of maximum fares for other routes, just send us an email. WoWCuba only offers assistance with reserving prepaid outbound airport transfers to groups of 10+ travelers, and as part of their land package.
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