WoWCuba Third Party Group Travel Terms & Conditions

Minimum reservations:
# of travelers for
a 3rd Party Group:
10 travelers on the same itinerary
Incentives available for groups of 20 or more for hotel accommodations
International Airfare:
10 travelers on the same itinerary
Incentives available for groups of 15 or more
Accommodations:
1 night minimum
WoWCuba only arranges group accommodation in official Cuban hotels, resorts, eco lodges & villas. We do not offer private guest home arrangements.
Transportation:
No minimum requirement
When transportation + guide service overnights outside of the base area, state accommodation must be an integral part of your WoWCuba package.
Excursions:
No minimum requirement
Excursions are classified as short-duration tours including elements of transportation, guide service, and sometimes meal service/entry fees, or overnight accommodations.

Payment Terms:
The following are supplementary third party group terms & conditions. For the remaining general WoWCuba group terms & conditions regarding Form of Payment, Currency Conversion, Cancellation/Medical Insurance, Emergency Cash Advances or The Fine Print, please refer to our Group Travel Terms & Conditions page. To avoid loss or disappointment, we remind you to establish the terms & conditions for the sale of your group accordingly.
Deposit:
25% of total net price quotation or an amount equal to the first day of services, whichever is lower
Upon receipt of deposit at our head office in Canada, WoWCuba's Groups Department will forward confirmation codes for all confirmed services.
Final Payment:
Due 30 days prior to departure
For those booking fewer than 30 days prior to departure, payment in full is due upon confirmation of services.

Cancellation Policy:
Service Days cancelled prior to arrival Forfeiture (% of per person net price)
International air
Nonrefundable
Domestic land & air services
30 and over
$100 administrative fee + applicable bank fees
16-29 days
25%
8-15 days
50%
0-7 days
100%
Blue Cross TM Cancellation Insurance:
Cancellation insurance may be purchased for any member of your group at the time of his/her initial deposit with your company. Please contact us for a price quotation.

Rooming List:
Required in our office no later than 30 days prior to departure. Non-presentation of rooming list at this time may result in the release of confirmed hotel reservations. Cuban hotels require passenger name, nationality, passport # and birthdate for registration.

Substitutions:
Passengers may be substituted on the rooming list with no penalty on the land portion up to 8 days prior to departure. Substitutions for land reservations received 0-7 days prior to departure are subject to a $35 CUC change fee per substitution, payable by agency credit card which must accompany the substitution request. Air reservations are at 100% risk.

Itinerary Change Fee:
Assessed at $100 CUC per change request after itinerary has been confirmed. Itinerary changes will not be accepted or considered when received less than 14 days prior to arrival.

WoWCuba is operated by - MacQueen's Island Tours - Contact Us / Our Locations